Who We Are

SEO Team (“we”, “us”, “our”) is a search engine optimization and digital marketing agency based in Toronto, Ontario, and a Brand Vision company. This policy explains how we collect, use, disclose and protect personal information through our website and when you contact us, in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect only the information we need to respond to you and to run our business:

  • Information you give us, such as your name, email address, phone number, company, website and the details you share in a form, an email or a call.
  • Information collected automatically, such as your IP address, browser and device type, the pages you visit and how you reached our site, through cookies and similar technologies.
  • Information from others, such as business contact details shared with us by a referral partner, where you have agreed to it.

How We Use Your Information

We use personal information to:

  • respond to enquiries and provide proposals and services;
  • manage our client relationships and send service communications;
  • send newsletters or research updates you have asked for (you can unsubscribe at any time);
  • understand how our website is used and improve it;
  • meet our legal, accounting and security obligations.

We do not sell your personal information.

Cookies and Analytics

Our website uses cookies and similar technologies to keep the site working, to remember preferences and to measure how it is used, for example with analytics tools. You can control cookies through your browser settings; blocking some cookies may affect how the site works.

Sharing Your Information

We share personal information only with service providers who help us operate, such as website hosting, form processing, email, analytics and customer relationship management tools, and only as far as they need it to provide their service. These providers must protect your information. We may also disclose information where the law requires it. Some providers may store information outside Canada, where it may be accessible to authorities under local law.

Keeping Your Information Safe

We use reasonable administrative, technical and physical safeguards to protect personal information against loss, theft and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

How Long We Keep It

We keep personal information only as long as we need it for the purposes above or as the law requires, and then delete or anonymize it.

Your Rights and Choices

You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to its use, subject to legal and contractual limits. To make a request, contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Changes to This Policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.